Thursday, November 28, 2019
Taming your crocodiles Tune into Owl FM learn leadership depth
Taming yur crocodiles Tune into Owl FM learn leadership depthTaming yur crocodiles Tune into Owl FM learn leadership depthHow do we really grow as human beings and as leaders?Michelangelo welches once asked how he created the beautiful sculpture of David in Florence. He responded I saw an angel in the stone and carved to set it free. Similarly, when we truly grow as human beings, something beautiful comes to the foreground as we carve away what no longer serves us. What is looking from behind ur eyes matures, and as a result, the way we see the world and how we interact with it expands as well. You could say that we are gaining leadership depth, as we scrub ur hausintern landscape freeing ourselves from beliefs, thoughts, and feelings that no longer serve us so that our deepest truths can come to the surface.Leadership depth complements leadership breadth. Developing breadth is about learning a technical skill like finance, project management or marketing. Breadth and depth are bo th important to be effective as leaders. Still, from what I have seen, true leadership development is mora about learning depth. Acquiring breadth by honing a technical skill is certainly helpful. Yet it is leid sufficient to become an effective leader.Depth is about our consciousness how we see things and experience things, our belief systems, and how our inner landscape works. The more depth we have, the more were able to work adaptively with complex challenges while staying true to ourselves what we stand for at our core.How do we cultivate leadership depth? And why should we care about it arent we too busy to work on our depth?Lets start with the second question. Think about some of the challenges we as leaders are currently facing. According to Gallup, employee engagement hovers around 30% (in the U.S.) many people come to work without their heart being fully in it stress and burn-out are at an all-time high the pace of change is accelerating 88% of the companies in the For tune 500 from 1955 were no longer on the list in 2014 information availability is exponentially increasing and a recent Pew survey found that 35 percent of adults say the Internet, email and cell phones have increased their hours worked.Einstein said that problems cannot be resolved from the saatkorn level of consciousness that created the problem. When we try to approach our current challenges from our current level of consciousness our current level of depth we set ourselves up for failure and disappointment. We keep doing and thinking the same thing while expecting different results. Now, more than ever before or so it seems we need to cultivate leadership depth and put it to good use.How do we create great depth? It all starts by taking an honest look at ourselves, particularly at the self-talk in our head. When we tune into our self-talk consciously, we may discover some patterns we can see them as radio stations that are broadcasting frequently. They are broadcasting mes sages that mold our thoughts and feelings.To increase leadership depth, we need to be able to recognize our inner radio stations, so we can consciously choose whether we keep tuning into them, or whether we start listening to other ones or no stations altogether.Having studied my own internal radio talk and that of thousands of leaders that I have coached over the years, I noticed 7 radio stations that have many listeners. These radio stations operate like static they obscure our inner silence which is more about truth, courage, and compassion.These are The Safe One, The Us vs. Them One, The In Control One, etc. Youll recognize the acronym SUCCESS. You can also think of them as identities we take on.Radio Station/IdentityCore Message I should Safe be richUs vs. Them please othersControl do it perfectlyCertain stay in my comfort zoneEssential dominate othersSapient know everythingSpecial be the oneWhen we listen to behauptung messages often, we may start believing that they are tru e. And, before we know it, we base most if not all of our thoughts, feelings, beliefs, opinions, choices, and actions on them. We can live our whole lives based on these radio-induced hallucinations without ever realizing it, as these stations are playing their static non-stop in our heads. They become the background noise that runs our lives.You may notice a correlation between Maslows hierarchy of needs (survival, relations, self-esteem, etc.) and these stations. And when you study the 7 stations closely, you may discover that each of them is broadcasting fear I have to be safe or else , I have to belong or else , I have to be in control or else , I have to be special or else Neuroscience helps us understand that these fear-based radio stations are broadcasting from our primitive reptilian brain whose primary function is our physical and egoic survival. Because they are reptilian and fear-based, we also call these radio stations crocodiles.To explore how our crocodilian radio stat ions operate, I will share a part of my life story. As I do, I invite you to see if you can spot the crocodiles in it, and perhaps also reflect on your own life and the potential crocodiles that have been influencing it.I welches born and raised in the North of the Netherlands on a farm with many more cows than people. I loved the land, the big views, the church steeples on the horizon, and the beautiful music I heard being played on the 17th-century church organ every Sunday. Unlike many of my friends and family, I wasnt interested in the cows, the farm work or the tractors. I often felt awkward that I didnt share their interests why were the people around me so excited by the number of liters of milk that a cow could produce each day? I just didnt get it. I sensed I was different and didnt belong there. Fortunately, I found a solution for my awkwardness I became an accomplished French Horn player and a great student in school. As the talented one, I felt I could fit in again. I h ad found a role in my community and that was my specialness.And yet I never felt quite settled. My underlying mantra soon became, I have to get out of here as quickly as I can. And I did. I ended up in New York City in my early twenties. I mucksmuschenstill remember riding the Greyhound bus into the city from Washington DC, and just before we entered the Lincoln Tunnel, I saw, for the first time, the awe-inspiring view of Manhattan the Hudson River and the skyscrapers, lit by the afternoon sun against a stark blue September sky. I still remember thinking, I will make it to the top of one of these buildings as quickly as I can. Not as a tourist, but as a managing director, CEO or owner. And I did. I got part of the way there. I was elected one of the two youngest partners in the strategy consulting company I was working for, had a ecksto office on Lexington Avenue next to the Chrysler Building, was flying first class all over the world and thought I had it made.Not so fast, said lif e, You have a lot to learn. Some seemingly strange things started to happen. At a holiday party, a colleague came up to me and said Hylke, you seem to be really good at what you are doing, but do you really like it? I thought that was a strange question. Yes, I love it, I responded, thinking, I dont really. What do work and joy have to do with each other? The farmers I grew up with didnt really love what they were doing, or so I thought. Work was about making moneyA few months later something else occurred. We were presenting the final recommendations of a strategy project we had been working on for a German pharmaceutical company on whether they should invest in one or more large asthma drug-trials. They had invested millions of dollars with my company and this was D-Day for our project. The project manager who reported to me came into my office an hour before the final presentation to the board and said Hylke, we have a problem. I cringed Ouch, thats really bad. Isnt our analysis bulletproof? The manager said, Hylke, the problem is you. You are the worst manager I have ever worked with and I will never work with you againI breathed a sigh of relief, thinking Thankfully the numbers are right, the client will be happy Criticism is something I had learned to deal with through a feedback course I had taken, and so I suggested to my colleague that we have a meeting to discuss his perspective when we were back in New York. Fortunately, our presentation went great. Unfortunately, I never worked with this manager again. Nor did I give the whole situation a second thought.Then it came time for performance reviews. I had always loved these As an A-student, I usually had gotten the top grades in school, and now in business, I was raking in the biggest bonuses and promotions. This time, instead of praising me, the Managing Partner said to me, Hylke, I will fire you, unless you completely change your behavior. No one in this firm wants to work with you anymore. I thought he was kidding. I had brought in way more money than my target that year. But hearing nobody likes to work with you anymore stung.When I thought about it some more, I thought I understood. I was smarter than my farmhands, who feared me, just like the farmhands I had observed as a boy. They were intimidated by their boss. No wonder my colleagues didnt like working with me. They were afraid of me like they should be The farmers I talked to prided themselves on running efficient farms by having their laborers follow their orders. Really, what did these guys know about running a farm? Thats why they were mere farmhands. I didnt say any of this. I wanted to keep my job. I said I would work on my behavior and hired a coach. I kept my job and not much changed, as I kept seeing myself as special and better than others.What crocodilian beliefs do you see that were running my life?As it turns out, life wasnt done teaching me. It wanted me to go deeper. Ironically, as I had been working on th e asthma study for our client, I developed severe asthma. I managed my condition by using the strongest inhaler-medications I could find potential competitor products for the drugs my client was about to put on the market. Also, I developed pretty severe insomnia. I tried all the medications I could find, and nothing helped. Sometimes I wouldnt be able to sleep for 7 nights in a row. Going to bed at night became a nightmare. I panicked at the thought of having to get to sleep and not being able to. I would lie in bed, wide awake, and full of despair and pain totally lost.It was during one of these sleepless nights, that it hit me I couldnt go on like this. I had turned into a robot, completely obsessed with money and prestige. What had happened to the little boy who loved the fields, the church steeples, and who had wonderful friendships with many people in the village? My body had started to fall apart. My relationships werent working and I felt terrible. I was lost.That sleeples s night I resolved to make a drastic change. And with my mind made up, I started to look for a solution. During this quest, I discovered yoga and meditation, and with it, I connected with a whole new world that had been hidden from me for so long. I rediscovered sleep. After having meditated for about an hour, the cycle of insomnia broke, and I slept at last soundly for seven hours something that hadnt happened to me in years. Also, meditating I reconnected to a deep sense of joy, warmth, and compassion that I had sensed as a child and had completely lost touch with since.I became so enthralled by my new experiences that I almost became a monk. In the end, I didnt make that jump, and decided instead to serve as a coach, facilitator and writer to help people at work the distributions-mix where the majority of us spend most of our waking hours connect with the love, compassion, and wisdom I began experiencing meditating (and eventually during my day-to-day activities away from the meditation cushion).Do any parts of this story sound familiar to you? And what crocodilian beliefs did you see shape this time of my life? Yes, all seven of them were active. Heres howSafe I wanted to be rich, which I now understand was a way for me to prove that I was worthy, insulating myself from the judgments I felt from my communityUs vs Them I wanted to please my dad by doing my job well and being the bestControl I wanted to do everything perfectly. And micro-managing others seemed to be a sure bet to stay in control and guarantee great outcomesCertain I wanted to play it safe. I felt I had to walk the path of my community by becoming a business person. Finding a less mainstream profession, going into something unknown was unthinkable for meEssential Afraid of losing my pole position at work, I tried to dominate everyone else and be above themSapient To dominate, I felt I had to know better than othersSpecial And I was still in my French Horn prodigy energy, playing the speci al one at work, the one who outshines everyone else, as a way to protect my place on the team.Do you recognize any of these crocodilian radio broadcasts? Do you tune into any of these in your life and leadership? Chances are you do, as they are not personal, but a part of our collective conditioning. We are blasted every day with messages that tell us to become rich, to be liked, to be perfect, to be special and to be in control of our lives. And this all starts when were very young when our minds are still very pliable. We internalize all the external noise and transform it into internal radio stations most of us end up listening to our whole lives without realizing it.Thats the bad news.The good news that we dont have to keep listening to Crocodile FM. The first step is to become aware that this static is playing in our heads. Naming our crocodiles, we tame them. By simply being aware that these radio stations are broadcasting in us and around us, we can choose to tune them out. H ow do we do this?Listening to Crocodile FM doesnt feel good. We feel on edge, stressed out, and when we check in with ourselves more deeply, we may notice that we are not acting in integrity. We are not grounded in our authentic values our highest selves when we buy into the messages of Croc FM. Listening to Croc FM, we stop playing our own music.Listening to Crocodile FM, our relationships suffer people around us feel judged, excluded, used as a means to an end, or taken for granted. And we become less and less effective. Trying to be perfect, we focus on the short-term battles and lose the war. Having to be in control, we lose the heartfelt engagement of our teams and disempower them. Having to be the special one, we isolate ourselves and become obsolete as we lose touch with the needs of our environment.Taking an honest inventory of the costs of listening to Croc FM can help us fuel our resolve to change what we give our attention to. We can ask ourselves the Dr. Phil Question How is this working for me, listening to my crocodilian self-talk?We can choose to stop listening to these self-limiting stations. The less we listen to them, the less they tend to broadcast at some point they go out of business, as any radio station does that has no listeners. In neuroscience, this healing process is called neuroplasticity neurons that fire together, wire together. The more often we repeat a new thought, the more likely it is we will think the new thought in the future. The less often we think the old way, the less likely it is we will think the old way in the future.When we sense thatwere hooked in again to Crocodile FM, we can switch our inner dial, simply by asking Whos talking now, the owl or the crocodile? The owl stands for our deeper wisdom and compassion that comes through the heart and our prefrontal cortices. And when we still feel drawn to keep listening to our self-destructive self-talk, we can ask ourselves, How is this working for me?The more often we ask the question Whos talking now, the owl or the crocodile? the more we tame our crocodiles. The more our crocodiles calm down, the more easily we start noticing the deeper owl wisdom that comes online as we make space for it. Try it out. Ask yourself right now for a challenge that you are facing Whos talking now, my owl, or my crocodile? And then ask How would my owl respond to this situation? See what becomes possible for you when you let go of the crocodilian static and tune more into your true self.Enjoy Owl Radio.Hylke Faber serves as a leadership coach and facilitator and leads the coaching organizations, Constancee and the Growth Leaders Network. His first book, Taming Your Crocodiles Unlearn Fear Become a True Leader, was released in May 2018 and was soon selected as one of Bloombergs 10 Best Books on Leadership in 2018. Through his ongoing collaboration between Constancee and Columbia Business School Executive Education, Taming Your Crocodiles has become the curriculum cornerstone for Hylkes sought-after online learning series, Leader as Coach.
Saturday, November 23, 2019
5 smart tips that will help you impress people in any video interview
5 smart tips that will help you impress people in any video bewerbungsgesprch5 smart tips that will help you impress people in any video interviewJob interviews can be stressful already - and then sometimes, to add to the nervousness, they happen over Skype. The interviewers impression wont depend just on your rolleality, but also in how well you present on video- which is a very different skill than being great in person.Video is a tough way to make a first impression, but a first impression it definitely is video interviews are likely to be the first step in a process, and will help determine whether you get a second interview.Thats why it pays to get it right. Weve written about how to look good on video before, and heres what youll need to keep in mind as you approach the interview strategically.Be expressiveA video interview may be the first interaction youve had with the company other than hitting Submit on the official application page.Being expressive and open can make all a difference. As emotive as you think youre being on camera,you might still be coming across as flat. Add some personal expression by remembering to smile, appear comfortable, confident and well-versed on both the company and what you bring to the table.Practice with a friend as you prepare for the interview so youre used to talking to someone else about your experience.Choose your space carefullyKeep the employers attention on you, not whats going on in the background.A Monster article features advice from Cheryl Palmer, owner ofCall to Careerand Michael Yinger, Aon Hewitts global lead for recruitment process outsourcing delivery, on getting your space ready.You may think the only thing the people on the other end of a video interview can see is your face, but they will see some of your surroundings too, Palmer says. The room that you are in should look neat and attractive and not be visually distracting. You also need to avoid any auditory distractions such as a barking dog or a cr ying child. Also be sure to turn off the ringers of all the phones in the area.Mistakes weve seen include video interviews recorded in a coffee shop with a very noisy background or in a bedroom with dirty laundry scattered on the floor, says Michael Yinger,Aon Hewitts global lead for recruitment process outsourcing delivery. Weve seen interviewees dressed in a robe and children playing in the vicinity. Weve also seen a partially clad spouse running behind the person recording the interview, the article says.As adorable as his daughter is, you probably dont be this person on a video conference call.Check your video and audio ahead of timeA video interview has technical elements that you have to set up and test beforehand. Making sure the video and audio are working is a basic requirement. Dont wait until the last minute to test the lighting, either.A Fast Company article provides advice from Adam Robinson, cofounder and CEO of hiring management software platform Hireology.Once you kn ow the platform youre going to use, be sure you practice using it before the actual interview. Whether its Skype, FaceTime, Google Hangout, or another platform, be sure its downloaded and operational on your computer. Load or login time may take longer for some than others and you dont want to be in a panicked scramble trying to figure it out in the minutes before your interview, the magazine advises.Timing is everythingA U.S. nachrichten World Report article sheds light on the important of pacing your interview.Much video interviewing happens on Skype or Google Hangouts, where connections may pause, cut out, or be slow. There will be strange gaps that would never exist in a one-on-one conversation. Make sure your interviewer has completely finished their question before you start.Time is of the essence. Be mindful of how long you take to respond to questions, whether in a two-way interview or a one-way interview. Many video interview tools have time limits for each question so be precise, but answer questions with sufficient detail. There is no do-over in an interview, it says.Come fully dressed and pick the right color of clothingDont just professionally dress your top half. A suit jacket with boxers or yoga shorts is just not going to cut it.What if construction unexpectedly starts outside and you have to move to another room? Dont give the company any chances to see you in clothes you wouldnt wear to work there. Good clothes will also help you get more in the zone for the interview.Business Insider points out what not to wear during a virtual interview- including white.Whites are brighter on camera and may overpower your face, making eye contact virtually impossible. Colors that look best on camera include deep colors such as navy, and solids should always be selected over prints, the article says.
Thursday, November 21, 2019
All You Need to Know About Healthcare Finance Jobs
All You Need to Know About Healthcare Finance JobsAll You Need to Know About Healthcare Finance JobsRunning a successful healthcare organization involves saving and improving lives, along with promoting quality care and patient satisfaction. In order to succeed, its business operations need to run smoothly, too. Thats where healthcare finance jobs come in.Hospitals and other healthcare providers use the same accounting and finance professionals as other companies, but in this dynamic industry, theyre also dealing with issues of growing patient loads, cost transparency, reimbursement, profitability and revenue integrity. Specialists in billing and collections are essential. They also need revenue cycle management and analysis, involving claims processing, payment and revenue generation.What does that mean for the accounting, finance or revenue cycle professionals who work (or want to work) in healthcare finance jobs? And what does it mean for the managers who hire them? Lets take a lo ok.Continued employment growthEmployment in healthcare is on the rise, according to the Bureau of Labor Statistics, and the industry continues to add new jobs. Several factors are contributing to growth in the healthcare industryA larger aging population that needs more medical servicesA shift from a fee-for-service payment model to value-based care, where doctors are reimbursed for the quality, efficiency and coordination of care they provideA greater number of people who have insurance coverage, including MedicareThe need to adopt and manage healthcare compliance mandates in this highly regulated, high-risk industryA call to reduce the cost of care while increasing qualityAn increase in mergers and acquisitions with consolidations of nonprofit and for-profit hospital operatorsSEARCH HEALTHCARE JOBSA closer look at demand and salaryFrom an accounting and finance perspective, the functional roles in the greatest demand are financial, data and business analysts, especially in hospita ls and larger organizations. Job candidates with both healthcare and financial analysis backgrounds are hired virtually on the spot - if they can be found, according to the 2019 Robert Half Salary Guide for Accounting and Finance Professionals.In the revenue cycle, the greatest requests are for medical billing professionals, denials specialists, medical collections specialists and payment posters. The midpoint salary (or median national salary) for a medical collections specialist is $33,750, and for a medical biller, $34,250, according to the Salary Guide. For those in supervisory roles, such as a medical collections manager, the midpoint salary is $61,000, and for a medical billing manager, $62,250.Use our Salary Calculator to calculate salaries for healthcare finance jobs in your city.Getting started in healthcare finance jobsFor candidates looking to move into healthcare finance, industry experience is preferred but bedrngnis always required. One way to break in is to get invol ved with professional organizations specific to healthcare, such as the American Association of Healthcare Administrative Management (AAHAM) and start building a network.Gathering information about whats happening in healthcare can help in the job interview process. Lets say you know that reducing the cost of care is a major initiative. A good differentiator during the interview would be to provide examples of how your skill set could help an organization accomplish that goal.Technical skills such as knowledge of Microsoft Access or Excel are a plus. Big data skills can increase your worth exponentially. Another thing to consider is that when organizations implement new technology, they need to get staff up to speed as quickly as possible. If you have an opportunity to be part of a project team where you could become a subject-matter expert in one or more areas of technology, the experience can be extremely valuable.What about potential career paths?The pairing of healthcare with ac counting and finance can lead to a lot of different areas and jobs, including temporary ones, that can make for a progressive and lasting career.Within the revenue cycle, someone could start as a medical billing professional and work up to be a supervisor and then become a manager, director, even vice president of revenue cycle. Its the same type of career progression for accounting staff accountant to accounting manager, controller, director of accounting, CFO - or, on the financial side analyst to senior financial analyst, manager, director, vice president and CFO.What qualities should healthcare hiring managers seek?Healthcare organizations should look for candidates who are analytical and able to process a lot of information. The ability to identify trends and patterns that allow for better performance is also critical. Employers should try to find those who are naturally curious, who ask, Why is this happening here but not over here? and then are able to dive in, figure out wh ats happening and act on it.As for specific credentials or degrees, people with all sorts of educational backgrounds find themselves in healthcare finance jobs. Some of the most common degrees are in accounting, finance, healthcare administration, mathematics and economics.Specialized healthcare staffingThe Robert Half Healthcare Practice has served for years as the go-to partner for providers, payers and other healthcare organizations looking for specialized administrative, accounting, finance and revenue cycle talent.REQUEST HEALTHCARE FINANCE STAFFING
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